At Chockie Ganache, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our business in other ways.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Identification Information: Name, email address, mailing address, phone number, payment information (credit/debit card details), and other contact information.
- Non-personal Identification Information: Your IP address, browser type, and usage data on our website (such as pages visited, time spent on the site, etc.).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These tools help us understand how visitors interact with our site, which improves functionality and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing and Fulfillment: To process and deliver orders, handle payments, and provide customer support.
- Communication: To send order confirmations, updates, promotions, newsletters, or other information you’ve requested.
- Improve Our Services: To analyze trends and usage data to improve our website, products, and services.
- Marketing: To personalize and target promotions, offers, or ads that may be relevant to you.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
- Encryption: We use secure encryption methods for transmitting sensitive information (e.g., credit card details) over the internet.
- Access Control: Only authorized employees or contractors have access to your personal information, and they are required to keep it confidential.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, shipping companies, email service providers). These third parties are obligated to keep your information secure and use it only for the purposes of providing services to us.
- Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.
- Business Transfers: If we undergo a business merger, acquisition, or asset sale, your personal information may be transferred to the new owner, subject to the terms of this Privacy Policy.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can update or correct your personal information by logging into your account or contacting us.
- Opt-Out of Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
- Data Deletion: If you wish to delete your personal information, please contact us, and we will respond to your request in accordance with applicable laws.
6. Cookies and Tracking Technologies
We use cookies to enhance user experience on our website. You can control cookie settings through your browser. However, disabling cookies may affect the functionality of some features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically
